Last updated: 07/11/2025

1. Who We Are

We are Mapperley Dental Care, a dental practice based in Nottingham, UK.

Our website address is: https://www.mapperleydental.com

If you have any questions about this policy or how we handle your data, please contact us at:

Email: smile@mapperleydental.com

Address: 431 Woodborough Road, Mapperley, Nottingham, NG3 5FF

Phone: 0115 9605282

2. What Information We Collect

We may collect and process the following types of personal information:

Your name, email address, and phone number (e.g., through contact forms or appointment requests).

  • Information you provide in messages or enquiries.

  • Technical data such as your IP address, browser type, and how you use our site (via analytics tools and cookies).

3. How We Use Your Information

We use your information to:

Respond to enquiries and appointment requests.

  • Provide dental care and customer support.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

We will never sell or share your data with third parties for marketing purposes.

4. Data Retention

We only keep your personal information for as long as necessary to provide our services or meet legal obligations (for example, for patient record-keeping as required by law).

5. Your Rights

You have the right to:

Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications (if applicable).

  • Complain to the Information Commissioner’s Office (ICO) if you’re concerned about how your data is handled.

Learn more at https://ico.org.uk/your-data-matters/.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.

Cookies are small text files placed on your device when you visit our site. Some cookies are essential for the website to function properly, while others help us improve your experience (for example, through analytics).

You can control or delete cookies through your browser settings.

Types of cookies we use:

  • Necessary cookies – required for website functionality (e.g., Squarespace system cookies).

  • Analytics cookies – to understand how visitors use our site (e.g., Google Analytics).

By continuing to browse our website, you consent to our use of cookies in line with this policy.

7. Third-Party Services

We may use trusted third-party providers such as:

  • Squarespace (website hosting and analytics)

  • Google Analytics (to understand site usage)

  • Email service providers (to handle form submissions)

Each of these may process personal data on our behalf, but only in accordance with data protection laws.

8. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.